Frequently Asked Questions
Everything you need to know about your Bizuu shopping experience.
What is the standard shipping time for orders?
We typically process and ship orders within 1-3 business days. Domestic delivery usually takes 2-5 business days, while international shipping can take 7-14 business days depending on the destination.
How can I return an item that doesn't fit?
We offer a 14-day return policy from the date you receive your package. Items must be in their original condition, unworn, and with all Bizuu tags attached to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
Where are Bizuu garments manufactured?
Quality and ethics are our priorities. Most of our collections are proudly designed and manufactured in Europe, ensuring high craftsmanship standards and fair labor practices.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our style consultants for advice.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.