Returns & Exchanges

At Bizuu, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 14 days of delivery.

1

Initiate Your Return

Log into your customer account and select the items you wish to return from your order history to generate a return authorization.

2

Pack Your Items

Place the unworn items with all original tags attached into the original packaging to ensure they are protected during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or scheduled pickup point.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing